PRIVACY POLICY

PRIVACY POLICY

Effective Date: 27/06/2024

This Privacy Policy explains how M8H9 (ABN 58 578 317 799) ("we", "our", "us") collects, uses, discloses, and protects your personal information when you visit https://www.m8h9.com.au or use our services.

BUSINESS INFORMATION

M8H9
ABN: 58 578 317 799
Email: enquiry@m8h9.com.au

INFORMATION WE COLLECT

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Information you provide through forms or customer support

We may also automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour

  • Referring website

  • Cookies and tracking data

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate with you about your orders

  • Improve our website and services

  • Prevent fraud and misuse

  • Comply with legal obligations

  • Send marketing communications where permitted

We may send marketing emails only where you have consented or where permitted by law. You may opt out at any time using the unsubscribe link or by contacting us.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g. Shopify Payments, PayPal, Afterpay if used)

  • Shipping and fulfilment providers

  • Marketing and analytics providers

  • Professional advisors

  • Legal or government authorities if required

Some of these service providers may store or process your information outside Australia, including in the United States and other countries.

COOKIES

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and support marketing.

You can disable cookies through your browser settings, but some features of the website may not function properly.

DATA SECURITY

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.

YOUR RIGHTS

Under the Australian Privacy Principles, you may request access to or correction of your personal information held by us.

To make a request, contact us at enquiry@m8h9.com.au.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately.

CONTACT US

If you have any questions, contact us at:

Email: enquiry@m8h9.com.au
Contact page: https://www.m8h9.com.au/pages/contact